Tell us about your experience with Principle Volkswagen of Grapevine.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
administration Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I highly recommend Principle VW in Grapevine. My salesperson, Matt and his GM, Jafri, were both outstanding to work with. I felt listened to and they made what is normally a long and stressful buying experience stress-free and dare I say enjoyable. If you are looking for a smooth and professional car buying experience be sure to ask for Matt.
John and Rontae were so helpful!! In love with my tiguan! Everyone was super helpful.
Jon made this process amazing!! He was informative and kind, and made this a memorable experience! He answered all of our questions, no matter how many times we asked the same ones. He got to know us personally and made sure we left confident in our choice!
No upsell and no regrets and straight forward will definitely recommend principle Volkswagen grapevine to everyone
There are no words to express how thankful I am to have walked into this dealership. From start to finish this location was wonderful. Conrad Keller thank you again for everything and all of the guys who helped me find a car. You made my year!!!
After reaching the dealership just before closing . I asked if they could replace my dead car battery the next day . Nathanial said it wouldn’t take that long and would they would stay late to replace it . They went above and beyond. It got me out having to leave the car overnight. Always happy with the service they provide .
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.