540 Outlet Mall Boulevard
St. Augustine, FL 32084
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service Dept.
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He very nice he got to serve it always and I’m happy to deal with him.
Great Experience and CJ was awesome and very easy to work with. Will defiantly refer people to him
They were great and made the process super quick. I also was able to get an extra key fob at no additional cost.
We had a great experience. Zach Thoresen took great care of us. Highly recommend working with him.
Jim Duran and Bozard Ford created a positive first time experience seven years ago with our Ford Escape purchase. We appreciated his occasional emails “just checking in”. He let us know he had transitioned to the Lincoln side of the company and would be happy to help with any of the Lincoln luxury line of vehicles. Jim and Donald make a dynamic duo creating a wonderful customer service experience for the purchase of our Lincoln Corsair. Beautiful facility with a bonus Ford Garage restaurant.
This is an amazing dealership in every respect. I purchased from Bozard because they offered a competitive price for the new Lincoln Navigator. But, Bozard really does more than offer a fair price. They are good, trustworthy people who really care about customers having a positive experience. We live in Tennessee. So, buying from a dealership in another state involves some trust and legwork -- particularly if you ship the car. That's where Bozard excels. They have a well-organized process for handling everything (even your out of state registration) and making it hassle free. The car was shipped to me and arrived promptly without damage. They even included a nice giftbox with wine and wine glasses in the backseat. Throughout the process, Bozard actively coordinated with me to make sure I understood the technology in the vehicle and was happy with the purchase. Moreover, when I had a post-sale issue with one of the technical features in the vehicle, they took initiative to resolve it to my satisfaction. I have dealt with many car dealerships over the years and bought other luxury brands. This is not your average dealership. So, if you are reading this review and wondering whether to buy from Bozard, go for it. You are in good hands. Highly recommend Jack Michie and Thom Workman at their sales dept.
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