27000 Lorain Rd
North Olmsted, OH 44070
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My recent Prius repair experience was handled very personably by KJ. While repairs can be difficult to deal with, KJ was helpful in explaining what needed to be done.
Every person that I came in contact with was very pleasant and informative. Answered all questions and kept me informed of work in progress.
Great Dealership, they made my car buying experience very enjoyable, my salesperson Courtney was truly knowledgeable about the model I wanted.
Joni was fantastic. Very efficient and knowledgeable. Was upset that we had to come back and that tires weren't inspected when rotated to find the slit in one that was found when I came back. Wheel alignment was not done right. Pulled to the left. Joni did her best to make it right. Said I needed a new tire. I said since it was so expensive I wanted to shop around. Said no problem but if I wanted to buy it from them I would have to come back to pay for it! I live 40 miles away! Cant believe They wouldn't have just ordered it since I had just spent a lot of money there. Again Joni was a gem.
Cindy was great, very professional, scheduled a service appointment for me that coordinated with my schedule.
Friendly staff. Even though it was a very humid and hot day Joni was helpful and had a great sense of humor. My vehicle was ready from service when promised. Than you.
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