I recently purchased a Certified Pre-Owned S580 from Mercedes-Benz of West Covina, and I want to especially thank Zaryab Choudhry for making the entire experience outstanding. The car was first listed online without photos and with a generic “black interior” description. Over the phone, Zaryab went the extra mile to personally check and confirm that it actually had a beautiful white interior. He shared all the details I needed and even showed me the car in the back parking lot before it ever reached the showroom. We locked the deal the same day. Despite the challenges with financing due to the car’s price, Zaryab worked hard to secure a loan for me and was very generous with my trade-in value. After the test drive, I had a few concerns about the car. Zaryab coordinated with the service department, made sure the issues were addressed, and even test-drove the car himself afterwards to confirm everything was resolved. Throughout the process, he was professional, responsive, and patient, answering all of my many questions and calls. His honesty and dedication gave me complete confidence in my purchase. If you’re considering buying a Mercedes, I highly recommend asking for Zaryab. He truly cares about his customers and delivers a top-notch experience.

I recently purchased a 2022 preowned EQS. My sales rep was Ali Abbou. From my very first interaction, Ali was great and ready to give me his utmost attention. He followed through on every promise and his commitment to customer satisfaction was outstanding. It was a complicated deal but not because of him. If he wasn't the one helping, I am almost sure I would not have bought from them. His manager Ray Fini was also respectful and committed to customer service. If you ever want to buy from that dealer, ask for Ali or Ray and I am 100% sure you will get the service you deserve. The car is my first electric vehicle and my 750 BMW looks pale now. Thanks Ali for all your help!

Eileen was very professional and helpful. Good follow up to my initial inquiry which ultimately led to the sale of the car.

Today I got my awesome Mercedes Benz C300, and I am very excited and happy. Special thanks to my amazing dealer Christopher Lam and the whole team who put me in this nice car. Christopher is super professional, responsible and fast. He organized everything in one day, gave me a good discount, so I was able to get this car. Thank you!!!!

First and foremost I really recommend West Covina Mercedes they are really great and generous people that work there, got attended with greatness especially from Eileen Valencia She was great and very straight forward and definitely made sure we walked out with a car not only a car that we loved but with a SUPER great deal I really recommend her for your next car purchase the customer service was greatness she made everything possible for us to help us Thank you Eileen Valencia you are awesome and great

Denise Sosey was amazing.!Her customer service is outstanding which is hard to come by these days, she went above and beyond and offered every single thing possible to assist me and help me in this decision..This experience was amazing. I highly recommend.