Tell us about your experience with Safford Volkswagen Richmond.
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service Dept.
sales Dept.
finance Dept.
management Dept.
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Don Wood has provided me with exceptional service every time I’ve needed to have my vehicle serviced. His friendly, personable demeanor are so refreshing and I so appreciate the way he always keeps me informed throughout every step in the process while my vehicle is having work done. It is because of Don Wood that I continue to bring my vehicle here to have it serviced.
I had a great experience purchasing my new car. Jon Saffore was excellent in answering all my questions and getting me pricing for different cars as well as different options. The manager and Chris in finance were outstanding to work with. Jon Saffore even gave us a ride to the rental place so we can drop off the rental there. Excellent job! Thank you!
Excellent Good customer service Courtesy and helpful Wait time was good Waiting area clean and you provide internet connection coffee and water for your customer
Chris Richards saved the sale of the vehicle we purchased. Jon Saffore was very professional during the process of the sale.
Waiting area was comfortable, hot chocolate was good, service writer was very good, had a coupon for oil change and tire rotation, only received oil change, dont know why. With coupon it was 130.54 which was 115 dollars off . So it would have been 245 dollars for an oil change on a 4 cylinder car. Thats outrageous for an oil change ! Just saying
Quick appointment schedule. Fast and friendly service. Browns always provides me the best service ever.
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