Tell us about your experience with BMW of Freehold.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
internet Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
My wife and I have been getting our cars from BMW of Freehold over the past few years and we are always grateful to Mr. Mike Youssef’s exquisite level of professionalism and kindness. He is caring and responsive. He is the main reason we go from NYC to Freehold NJ for our cars.
You could not find a better sales associate than Arthur. He was patient, knowledgeable and caring.
Zach made everything simple and easy, and I got the car I wanted. Thank you, Zach and the finance department!
Professional and transparent sales negotiation process with Maria, She worked over the July 4th holiday to get the sale done. Very helpful sales associate Mike. He was clear and patient helping us with setting up and teaching us about the features This is our 4th BMW. . We will be back in 3 years to lease another BMW which are all awesome vehicles.
It was a pleasure dealing with Mark. I never felt pressured. Through his perseverance he found my dream car i4 in the Dravit Grey with the exact options I wanted. He also went to bat for me with his sales manager to get me the lease price I had discussed with him. Mark was genuinely very happy for me. I also dealt with the finance mgr. Ruslan who explained everything in detail and never pressured me into purchasing anything additional which I also appreciated. I also appreciated Chris who made sure I was confident enough to drive my first electric vehicle home. He was very patient and answered all my questions. I would definitely recommend using Mark if you’re in the market for a BMW along with this dealership. Truly a pleasant experience which I haven’t said often in all my years of leasing vehicles. Sincerely, Larry S.
Sales associate was professional and respectful. Finance office wasn't overbearing but very professional. Overall relatively pleasant and efficient process.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.