I could not have asked for a better experience at Coggin Toyota at the Avenues From start to finish, Jim was absolutely incredible. Hegot me exactly what I wanted and was so personable, helpful, and transparent throughout the entire process. He took the time to sit with me and walk through every single feature of the vehicle so I felt completely confident driving off the lot.

The last time I was there for service, I wasn’t informed by the service advisor that they have their own lock lug keys that they use when you want your tires rotated. I was changed for a rotation, but later figured out they hadn’t asked me for the lock lug key. When I wrote a review about it, the service advisor texted me a message stating that they had their own lock lug keys. He stated that a poor review hurts him. Well, inform someone and they wouldn’t write a bad review. The service advisors also change their attitudes when you reject all the bull crap recommend services they want you to purchase. It’s how they make their money, by trying to up sale all that garbage. Two rude service advisors done it for me, they won’t miss me, so this review shouldn’t bother them.

Already wrote a bad review about this dealership but apparently they lied and said I had a relationship with another dealership that posed a conflict of interest. I DO NOT work in the car industry, rather I was just a unsatisfied customer. The service department and the managers are unprofessional and shady and flat out LIE about fixing your car when they in fact don’t and cause even more problems with your vehicle and refuse to own up to it. It is because of this I plan to file yet another BBB complaint about their unethical business practices.

I suggest you DON’T go there, especially if you’re a single female. They will take advantage of you like they tried to with me!!! . Told me lies. Gave me the runaround. Didn’t fix things that were supposed to be fixed. From the service department to the sales manager. I wouldn’t send anybody there.!!!👎

The BEST car buying experience I’ve ever had! Olivia was professional, kind and never once ‘pushy’. She followed through on every item we talked about. Both my daughter and I bought vehicles the same day. Absolutely fantastic experience!

Was treated very nice and my salesman Jim was wonderful I did not get high pressured like other dealerships