This was my first time at Herb Connolly and it was an impressive experience. From ease of scheduling online to the professionalism of the staff (Aeryn Kiewicz was my rep) to quotes provided on handheld devices to the waiting area which had a separate room which made it easier to get work done, everything about the experience was fantastic. Aeryn also did a great job of following up proactively a few days later with a quote for a replacement part that my vehicle needs.

Excellent customer service experience! Mon Sept 11 called Sarah Hersee to schedule LOF, Tire rotation & State Inspection. Sarah scheduled me for 10:15 am Wed Sept 12. Joie Mullen, our trusted service adviser, informed me the State Multipoint Inspection revealed front brakes/pads/rotors needed to be replaced which was completed that day! Joie found the front tire had a leak coming from the rim and resealed the tire to the rim. The right front tire needing to be resealed shows the attention to detail Joie’s team shows. Years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. Jason Martin, Service Manager, is exceptional! After the sale service is the key!

We have been repeat customers at this dealership. Once again we found ourselves in need of a car and came back here for another. Lucas Satler was our salesman. He was professional, kind and patient with all our wants and needs. In fact after we bought the car, we returned it the next day as my wife felt she could not keep it without a power seat on the drivers side. We asked if the seat could be modified but it could not. Lucas noticed the truck dropping off more new Trax and found the solution by putting us in a more upgraded model. We were so thrilled to get one that would handle our needs. The entire team at Herb Connolly Chevrolet went out of their way to make us happy. Thank you all! We will be back sometime for the next Chevy! Mel and Mary D

Bought my second Trax from John for my family. Makes the transaction simple and transparent

Knowledgeable and help me find the right vehicle. Upfront and the process was easy and fast!

Excellent customer service experience! Sept 20 called to schedule a State Inspection. Sarah in a friendly and professional way not only informed me no appointment was need but also suggested Tuesday after 1 pm was a great time to come and be out very quickly! Thanks to Sarah friendly and professional advise guided to a very quick State Inspection. Greeted by Joie Mullen, our trusted service adviser Inspection wait time was minimal! Years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key!