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Fell in love with a used car Hyundai Santa Fe and was greeted with the best sales team and attitudes I've ever experienced.in my life. Made the process so easy and helped meet me in the middle and fairly on trade so that I could take this beauty home. Even the paperwork was pleasant with finance, a part I usually come to dread. Cant say enough about my sales person, Leonia Durant and the others who made this a great and pleasant experience. High 5's all around.
Worked with Brayden very informative young man, kept me up to date on the process and provided several options.Ford is having some difficulties right now with recalls but these guys seem to understand and get it.
My 2019 Lincoln Navigator L experienced trans failure as I pulled into my driveway. I had my car towed to Ted B. Lincoln Chantilly for review/service. I informed them that I would like my car repaired under the TB Engine/Powertrain for life warranty. My Service advisor/Brandyn proceeded to write up my service history and process my claim. Brandyn had provided me with a loaner and kept me informed along the way where we were in the approval process. The approval took a little time but once approved my transmission along with all the associated items that goes along with this task was replaced and covered 100%, My car is back on the road, drives like new. I cannot say enough about how satisfied we are with Teb Britt and their Service Department. Ted Britt has built a Flagship Dealership in Chantilly and I'm proud to be a new family member for life. My suggestion to people in the market for a Lincoln, make Ted Britt your first and last stop in your search.
Just purchased a 2019 Navigator L and once taking ownership I experience an issue with a disconnected coolant hose. Unlike other Dealers who standby their "AS IS" moto. Teb and the sales manager Malcom took owner ship and had my car towed to the nearest Lincoln Dealership and covered 100% of the repair with no questions asked. Jenn my sales person has followed up before, during and weeks after the incident ensuring all is well. It's so refreshing to know that they're willing to go above and beyound to ensure your experience is a great one. I have/will tell all my friends and family that they can not go wrong purchasing a new or used vehicle from Teb Britt. I Love the car and I Love when Dealerships standby their products.
Let me say that buy a car with yall and Marcos this has been the best experience ever. I hate shopping specially for cars. But Marcos was great love the fact that he was not pushing me. I would definitely come back to get another car but only if Marcos works here.
The fastest car buying experience i have ever had in my life. Everyone was amazing from our salesman Ryan Plumb, general manager and financing. It was 2 hours total from start to finish!! I would refer anyone to go there I had no complaints. Also I definitely will return when in car market.
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