What Others Say
Jessica and her entire team were an absolute pleasure to work with. She was friendly, helpful, professional, and extremely knowledgeable throughout the entire process. Jessica and her manager gave me a great deal on my new Outback Touring XT and I couldn't be happier with the dealership and the vehicle. Subaru has a new lifelong customer! And I will definitely purchase from Jessica and Heritage Subaru again.
Junaid was very helpful in getting me the car that I wanted. I am also grateful to Jonathan for the financing options.
Swann Kim Is the rudest sales person I ever encountered. I will never consider the dealership because of the bad experience I had with this person
My Service Adviser, Sadari Walters is the best! She never fails to take care of my vehicles and is friendly, professional, helpful and knowledgeable. Always look forward to seeing her. She is a real asset to Heritage Subaru Catonsville.
I have purchased many cars over the years and have worked with dealerships representing Toyota, Nissan, Jeep, Volvo, and several other brands. Most of those experiences were unremarkable—neither particularly good nor bad.
When I recently started shopping for a Subaru Crosstrek, I spoke with dealerships in Glen Burnie and Annapolis, as well as Heritage Subaru. To say my experience with Heritage Subaru was excellent would be an understatement.
Our sales representative, Junaid Mustafa, and finance manager, Jonathan Bookstein, made this the easiest and most painless car-buying experience I've ever had. Junaid called us around 7:00 p.m., and after a simple 15–20 minute conversation, we had a straightforward, honest offer. There was no back-and-forth negotiation, no games, and no hidden agenda.
When we arrived at the dealership, the experience was just as seamless. We were in and out in about an hour. There was no pressure to purchase unnecessary services or add-ons—just a transparent, efficient process from start to finish.
There are many Subaru dealerships throughout the Washington metropolitan area, and you can buy the same Crosstrek from any of them. What sets Heritage Subaru apart is the experience. Their professionalism, honesty, and respect for the customer's time are second to none.
Thank you, Junaid, Jonathan, and everyone at Heritage Subaru for making this such an enjoyable experience. I absolutely love my Crosstrek, and I wouldn't hesitate to recommend Heritage Subaru to anyone looking for a stress-free car-buying experience.
Junaid Mustafa was an amazing salesman who is a real human being! Helped us find the best deal for our growing family, was very thorough throughout the entire purchasing process, and we left with an amazing deal feeling very satisfied! If he is available whenever you go in, ask for him!