755 W. Hickman Rd
Waukee, IA 50263
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service Dept.
parts Dept.
sales Dept.
finance Dept.
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administration Dept.
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I am new to the area, and hated the thought of having to find somewhere else to have my car serviced. However, this dealership was closest to my new home, so, I figured I'd try them out. I called and made an appointment, and when I showed up, they took me right in and were ready for my car. When my advisor, Brandon, realized that the repairs would take a while, he let me know, and offered me shuttle service home until diagnostics were done. They worked with me to get everything done on my schedule so I could have an use my car when I needed it in between. I have to say, I was mostly very pleased with the whole experience and will definitely return if my vehicle needs work in the future.
The service was excellent, I am very pleased. I definitely plan to continue using Shottenkirk for service.
They did an outstanding job accommodating our customer needs and working collaboratively to achieve success for both sides
Waited at the store while my oil was being changed. The waiting area is nice and I was able to sit and read my book. Oil was changed quickly as well. Always have a quick trip when I go to Shottenkirk Chevrolet!
Everyone was nice and supportive. They worked hard to get in into the vehicle I really loved. I really and truly appreciate all they had done!
Walker was so very helpful! He made the purchasing process less intimidating and actually enjoyable. He was genuine and the world needs more salespeople like him.
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