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sales Dept.
service Dept.
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From check-in to check-out, Kasey kept me informed about the status of my vehicle every step of the way. She followed my requests, clearly explained any additional services that were recommended, and made sure I understood my options. She also applied a veteran discount, which I greatly appreciated. This was the first time I have received a veteran discount at this dealership, even though I have been coming here for almost a year. Kasey's excellent communication and customer service made for a great experience.
It was a great car buying experience. Isai was the best in making sure I got the vehicle I was looking for. He went above and beyond by keeping me up to date and always responded quickly to my questions.
I believe the dealership strives to take care of it's customers. They took my car in for oil change on time and did it in a timely manner.
Good service. But I was expected some discounts on first time oil change with them. But turns me down for this time.
The service personnel were attentive in helping you and get the job done in time. The only thing I noticed was my car was water sprayed to looks like it’s been car washed. If it’s your dealership’s practice to complimentary do so, it was not done thoroughly.
Everyone at Toyota of Rockwall was incredibly welcoming and friendly. Huge thanks to Isai! He helped me get the perfect car and great financing. I absolutely love my new car! And also to Aubrey, he did an amazing job of showing me and explaining the benefits for my new car! I appreciate both of them!
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