16655 W Colfax Ave
Golden, CO 80401
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Fantastic dealership, friendly, helpful, always striving to give you the best deal they can and still keep the doors open. There are some very smart folks down in service who re always ready to help if you need work on your vehicle. They moved mountains, getting just the right truck I wanted, even going as far as trading vehicle with a competitor so I could buy from them. I've bought off the lot from them as well as custom ordered vehicles through them. This dealership is dangerous, they are so great they make you want to find a way to but more vehicles from them. Bryan
I had been searching for a new Ram Power Wagon for a while and while searching I discovered Christopher Ram Dodge, From the minute I inquired about the vehicle I was searching for I was contacted by John, made my appointment and I arrived the very next day, they made e a very decent offer on my trade that was at the 300,000 mile mark, and within 30 minutes I was out the door in my new vehicle, now don't get me wrong I put down a large down payment plus the trade and I was gone, patience is not one of my virtues, I'm very happy with my new vehicle, I am extremely happy with the sales folks John and Hai, when I go to purchase another vehicle, It will be here, yes they get 5 stars from me.
Best sales and service! Not sure why all the negative reviews? We have only experienced the best sales and service of our purchased vehicle from them and our vehicles we purchased before we found this amazing dealership.
**UPDATED 2/16/23- Jason from the service department called me just as promised. We discussed the ride height issue and he took the time to research while we were on the phone. Jason was able to get my truck in 2 days later and have the problem solved within an hour. To Darrin, Jason and Wes (who I believe was the technician who worked on my truck) I just wanted to say thank you for helping turn what was initially a negative experience into a great experience! **UPDATED 2/14/23- I spoke with Darrin and he is having another service department employee contact me today. I believe his response likely had me confused with someone else. I most certainly have not been contacted directly by a single person from their dealership let alone their service department. I have not been offered to bring it in to have the sensor calibration done simply because I have not been able to schedule it since my calls hadn’t been returned. So at that point nothing had been offered to me, again because lack of communication was the problem here. Lastly, the assertation that my selling dealership could not get me in for months and that’s why a contacted Christopher Dodge Ram is also incorrect because I bought the truck in Virginia and it wouldn’t make sense for me to service my truck there for obvious reasons. Anyway, Darrin and I agreed to wipe the slate clean with a fresh start. I’m updating from 1 to 3 stars and will update again after. As a side note, I have heard good things about their service department from fellow TRX owners, specifically because one of their technicians owns a TRX and is familiar with some of the special components that this platform has. I did try to have the ride height sensor calibration done at a local dealership, yet still having the same error message and this is why I’m adamant about getting it to a reputable service department which is Christopher Dodge Ram. **ORIGINAL- This place is pretty awful with communication. You have to call to schedule appointments and can’t do it online. I called Service department and spoke with Rick Lujan to get my Ram TRX in. He said he would call me later in the evening to schedule and if not then the very next day first thing in the morning. This was end of December. Never heard from him so I called 2-3x per week for the next month and left a voicemail every time and never received a call back just to schedule an appointment. Great service department and way to treat a customer with a $100k truck.
Nickey Mickeletto in service department was incredibly great to work with! 😃👍thank you Nickey!! People like you are a pleasure to work with. I will share my positive experience with my friends and family. Keep up the great work!
I purchased a new 2021 ram longhorn and although there were some initial hiccups getting the deal financed I have to say that my salesman Chase and Justin the finance manager went above and beyond to make things right and regain my business and loyalty. Justin spent lots of time going back and forth with the bank and in the end was able to save me thousands and get a much better deal then was originally contracted. Although I had a negative opinion of the dealership after my initial experience Justin turned that around and I will definitely buy from them again Justin should definitely be promoted
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.