Please update the areas marked in red before submitting.
How would you rate John Koo?
How about Mazda Roseville?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I’ve now purchased my third car from Garrett at Mazda Roseville, and once again, the experience was nothing short of amazing. From the moment I walked in, he greeted me with outstanding customer service and made the entire process smooth and stress-free. He is always incredibly timely and professional in everything he does. What really stands out is how well he understands what I’m looking for—he knew exactly what I wanted and took the time to answer every single one of my questions without ever making me feel rushed. His honesty and reliability are the reasons I keep coming back. I truly trust him with all my car needs, which says a lot when making such an important purchase. His follow-through is always on point, and I especially appreciated that he even checked in with me after I left the lot to make sure everything was going well with my vehicle. If you’re looking for someone who genuinely cares about their customers and goes above and beyond, I highly recommend working with Garrett!

This was a fantastic car buying experience. Roger was great to work with from start to finish. He communicated promptly and was just a fun guy to buy from. Max, in finance, was also super to work with. Very quick and efficient on the paperwork. Both guys knew what they were talking about but were very low pressure. Hey, when you have a great product, it sells itself, right? We love, love, love our new-to-us CX-5. 10/10 recommend this dealership!

Jordan was phenomenal in every sense of the word. He will be our salesman for life! Your finance manager is also amazing. As a director of client experience myself, yours is amazing!

The Mazda Roseville team especially Garrett and Jaik who helped us out were fantastic and went above and beyond expectations! The 2026 Mazda CX5 just got off the truck. We got to the shop around 6:30 and they had it prepped and ready to go in the amount of time it took us to complete the paper work. The finance team Jaik, was easy to talk to, explained ending every thing so that a person with no car knowledge would understand. When he believed we would or would not benefit from certain things, he took his time to explain so it made sense. Garrett was our sales rep and he got to showing us the car right away, and was not pushy about extras; just got us what we wanted. The experience was smooth and quick. We would go back again in the future to Mazda Roseville and recommend it to others.

Duc greeted us from the moment we got out of the car. He is friendly, knowledgeable, not pushy (which we really appreciated). He listened, answered our questions and offered great insights. We truly feel like we got the best deal.

Chill honest and helpful. No unnecessary up selling. Gives the best option for lifestyle requests