980 W Broadway St
Idaho Falls, ID 83402
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Bought a 2024 Ford F-350 Powerstroke. Chris the GM is amazing as well as Andrew the service manager and the whole team really!!!
We have bought 2 new vehicles from Tanner within the last year and half. Tanner has always been very professional and extremely helpful. He is still helping us with issues to this day. We’re very grateful and thankful for Tanner and his support and expertise throughout both the transactions. Tanner is AWESOME!
Per a recommendation from a friend in 2022, I took my Escape to Lithia Ford in Idaho Falls for service. The service counter agent kept me up to date on all progress. The techs did a thorough job on diagnostics as it took several attempts to reach the problem. They fixed the problem and the car ran great. Job well done! I made another appointment to have my Escape fixed by Lithia in, 2023. There was a 30 day wait. At the time of services they were looking to do two recalls and a check engine light. I checked the code with my OBDII it was a P0236. The counter agent called a couple days later. He said the car was ready. On pick up there was a major disagreement between the counter agent and me as to the billing. He now wanted to charge a diagnostics fee. I had questioned him several times as to repair costs prior. He stated each time there was no charge as they had not done anything to the vehicle other than the recalls. But they had cleared the code with no further action. The assistant manager intervened and corrected the counter agent’s billing mistake. When I started the vehicle the code was still showing. Lithia’s service manager called latter to advise me there had been a mistake made with the diagnostics code. He asks if I would return the car. I returned the car. It took a couple of times to correctly diagnose the problem. The techs did a great job on the repair. The car performs like it should. I am very satisfied with the tech’s work. Thank you to the service manager and assistant manager for their oversight in making the experience a satisfactory one.
Tanner Lott was excellent helping me with my custom order for the last 8 months on my new 2023 Ford F350 TREMOR high output power stroke 🙌
Not only did we have ana amazing sales rep, we had a whole amazing staff help us. Tanner kept in amazing contact with us and helped us to get the truck of our dreams. 100% recommend
They were friendly and made a good deal on my truck they were good negotiators and were so helpful on what I needed to be done to my truck.
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