1661 Whittlesly Road
Columbus, GA 31904
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management Dept.
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Superior customer service! My service advisor, Elaina Ward consistently exceeds expectations through her clear, concise, and professional communication when advising me on services for my Toyota Tacoma 4x4. She maintains constant communication with the certified technicians to provide immediate feedback, updates me on the status of the repairs - emailing a quick link for me to approve repairs, is able to quickly assess completion time/day allowing me to manage my time effectively, and calls me to let me know my vehicle is ready for pick up. Elaina’s high standard for customer service is something I sincerely appreciate and is why I will continue to ask for her by name when scheduling my service appointments.
The staff was very professional and helpful in as many ways as possible at the dealership.
Service advisor was very helpful and prompt. He found out on my extended warranty that it also included air filters and wiper blades which I wasn’t aware of
Easy and quick appointment. Friendly service and not a long wait. Clean and comfortable waiting area!
Very professional and courteous. Work done in a timely manner. Very satisfied I’ve used this dealership for 15 years. Advisor was great!
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