I would like to take a moment to share my thoughts and experiences at South Charlotte Hyundai. This facility is relatively new, and the building is impressive, located at 10518 Cadillac Street in Pineville/Charlotte. I recently leased a 2025 Hyundai Santa Cruz, and I am extremely satisfied with the care and individualized attention I received from the Sales Manager, Mr. Fred Collymore. Fred was truly exceptional. He was patient, kind, and highly flexible, ensuring I never felt pressured or rushed during the process. Together with his outstanding Sales Team, which includes Tavarus Mcelvaine and Dylan Beery, they handled my lease with the utmost care and attention. As an active physician who travels to various sites, finding the right vehicle was crucial for me. I also needed a reliable vehicle for my journeys between New York and North Carolina. I am incredibly grateful to Fred for going above and beyond to help me secure the right car. During the negotiation process, I found Fred and his team to be dignified and fair. Tavarus Mcelvaine, my salesman, was knowledgeable and courteous. I had many questions, and Tavarus was always willing to provide the right answers. Dylan Beery also offered great support when Tavarus was not available. One aspect that stood out to me about this dealership is their unique team approach to sales. Additionally, the service area appeared well-organized and provided a comfortable space for customers waiting for their vehicles to be serviced. Overall, I am very impressed and had a tremendously positive experience with this recent lease. I highly recommend anyone looking to lease or purchase a new vehicle to visit this location and ask for Fred and his friendly team!

Steven Sherman, the advisor who checked me in is awesome! There was some discrepancies in what I was promised and he accommodated my request. Very professional!

Service writer (Oliver) was welcoming and professional. Appreciate upfront pricing and time estimates. Also Cammie is so pleasant and helpful. This my first visit..

I have been a customer of South Charlotte Hyundai for some time, superior service always!!

Great experience. Friendly staff. Facility was very clean and Cammie is always so helpful and nice. Wait was not long. I was in and out.

Worst experience ever I have owned a Hyundai since 1993 five different holidays and this has far more was my worst experience dealing with the Hyundai dealership the service was terrible they would not return my calls I put a review out there they put a message on to follow up with them with the number that did not work I contacted the number that I had from the past left a message for the service manager still no call horrible horrible horrible