After recently totaling our car, buying another felt overwhelming. Austin Murphy at Dreyer & Reinbold, Carmel,In. made the process completely different. He was empathetic, patient, and never once pressured us. What stood out most was how well he listened—he took the time to understand our needs and guided us accordingly. We looked at other local dealers, as well as CarMax and Carvana, and there was simply no comparison. Dreyer & Reinbold’s vehicles were exceptionally clean, well cared for, and clearly chosen with pride. Austin never sold against competitors; instead, he highlighted what sets this dealership apart—low-mileage quality inventory, service perks like free Saturday car washes, and added value like the protection package that helped us feel confident choosing a sandstone interior. Even after the sale, he spent quality time helping us set up the technology. For someone only a few years into sales, Austin’s professionalism, product knowledge, and genuine care were exceptional. We highly recommend asking for Austin. (To Austin) We LOVE our car. Thank you!!!

I want to take a moment to recognize Dreyer & Reinbold Infiniti for the excellent service I received during my recent visit. From the moment I arrived, the facility was clean, professional, and welcoming. They provided coffee and even additional refreshments such as donuts, which made the waiting experience much more comfortable. The front desk staff was extremely helpful, polite, respectful, and diligent in assisting me throughout the process. I especially want to acknowledge my service writer, Graham Walker, for his professionalism, patience, and clear communication. He took the time to listen, explain the situation, and help guide me through a difficult diagnostic process with my vehicle. I also want to recognize Kenneth, the technician, for his diligent and honest work. He took the time to properly inspect and evaluate the vehicle, and I truly appreciate the effort that was put into diagnosing a complicated issue. It was clear to me that the work was handled with integrity and care. I have 16 years of experience in the automotive business, and I have seen enough over the years to recognize when a company operates with honesty, professionalism, and genuine customer care. Based on my experience, I would definitely endorse Dreyer & Reinbold Infiniti as a company that provides honest, excellent service. Thank you to Graham, Kenneth, the front desk team, and everyone involved. I highly recommend this dealership and service department to anyone looking for professional, courteous, and trustworthy automotive service. Five stars.

We just purchased our second Infiniti at Dreyer & Reinbold from Andrew Weiss - what a great experience and Andrew is the kindest and most thoughtful salesperson we have ever experienced!

Drove all the way from Chicago to buy my new Truck. They had a better selection then anyone else did by me and i saved $8000 on the price. Definately my first choice on all future purchases

Outstanding customer service. Everyone that I dealt with was friendly and professional. Keep up the great job

Service consultant, Mike Lazaro, is professional, knowledgeable, and customer focused. He is an asset for Dreyer & Reinbold