1357 Richmond Rd
Charlottesville, VA 22911
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I want to praise Jim McAllister, J. Malone, Jr. and Bob, 2nd shift mgr. for their outstanding help in resolving my recent problem. Excellent Job!!!
Leslee was the best sales person anyone could ask for. She was very informative, patient, spent as much time as necessary to anwer all my questions, and made sure I thoroughly understood the way the car operates and the pricing, and with no hard sell. I give her my highest recommendation!!!
Knowledgeable,responsive and patient salesman. Addressed all of our questions fully and used reasoned arguments to encourage purchase rather than high pressure sales techniques. Was pleasant and at ease in all of our dealings. Dealership was willing to price compete with other dealerships to secure our business. Good Job!
The worst buying experience of my life - Salesman called competing dealership representing himself as I and proceeded to mock both the salesman and myself. A horrible experience of unprofessionalism and deceit.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.