Excellent service and everyone was really kind We were asked if we wanted any refreshments during our visit there.

Poor communication and long delays Poor communication and long delays then they broke a part in the door.

The gentleman behind the counter was very polite. I know he was the one I spoke to on the phone before coming in bc I remembered his voice. I dropped off my Jeep the night before my next day morning appt. & he kindly drove my car inside to have it ready for the mechanics in the morning. Great guy!!

Customer service was great. Had to bring my truck back to the dealer after being serviced for a speaker issue. The techs accidentally broke the clips on my driver door window controls. Mike ordered a new one and got it replaced quickly.

It was a nice experience the only thing it i wished they would have washed it before I picked it up.

Made an appointment to have recall work done. Dropped car off on the day of the appointment, was told work would take 2-3 days. Called on third day and was told work was not started. No curtesy call to let me know about the delay. Picked vehicle up without any work being done. Still need recall work done, searching for new dealer that understands customer expectations when issues arise. Survey seems to assume I purchased a vehicle, I did not.