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Purchased my Mazda here and In love with it! Would recommend a Mazda to anyone
After other dealers failed twice to properly diagnose and resolve an intermittent -- and thus admittedly hard-to-diagnose -- issue, the Browning team immediately found the far-from-obvious cause of the problem and fixed it, quickly and at a reasonable cost. They had always taken excellent care of my wife's Mazda 3 when we lived in the area; it was worth going out of my way to bring my car to them in this case. You cannot get better care for your Mazda than from the Browning Cerritos team.
Just wanted to take a minute and say thank you to Zee Akil for her exceptional Customer Service yesterday when I dropped off my 2021 CX-5 for its routine service (Oil and filter change, tire rotation, and brake check, etc.). She was knowledgeable, courteous and made the challenge of getting my car serviced, easy and painless. Thank you...! Also, I explained to her that my Lease was coming to its end this month, and I was considering a CX-50. She asked if I had driven one yet...I said "No"...and she immediately offered a CX-50 Loaner Vehicle allowing me to get acquainted with the car. I thoroughly love it...and my next car from Browning Mazda (# 4) will definitely be the CX-50...! So thank you again...for your thoughtfulness and exceptional Customer Service...!
A big thank you to Andres and other staff members for giving me a pleasant experience with buying my first Mazda! I bought the CX-5 and love it.
I went there with expectations of settling for what I could get but after education and playing catch football, they were so welcoming and honest and nice. Love this experience so much plus they got me what I wanted. Shop here simply because they care
This was my 3rd visit for service. My first 2 visits were for 20k and 235k servicing, which includes oil change, tire rotation, brake check, and multi-point inspection. Both of these services were performed in 2022 and 2023. Both visits were great. They performed the work while I waited, and they had both services completed in the promised time. This last service was for a warranty repair, and they completed that service on-time as well. Compared to 2 other Mazda dealers that I have been to, I am extremely happy with Browning Mazda of Cerritos. They have done everything I have asked them to do in a timely manner, and at the pricing we agreed to before the service was performed. My Service Advisor Temo Hernandez was friendly, helpful, courteous, professional and awesome! The dealership and waiting areas are new, modern, clean and comfortable. These guys are doing everything right......I am duly impressed. I have been a car guy since a teen-ager, and have worked on cars all my life. I am also a Technician, so I know great engineering, great workmanship, and great service when I see it. Thank you Temo and Everyone at Browning Mazda of Cerritos! Keep up the good work, it shows!
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