1400 S Washington Ave
Titusville, FL 32780
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Our family has worked with Dave Thorson for years. He’s is a great guy and a fair car salesman! He is our go to person for new and used cars! Dave is #1 when it comes to getting you in the car you want!
This dealership was originally under Ron Norris, and we've done business with them for over 30 years. EXCELLENT service when it was under Ron Norris. This dealership is now under Starling Honda and it's like night and day. AVOID purchasing a vehicle from Starling! We had an absolutely HORRIBLE buying experience. Legal paperwork had errors all through it starting with the misspelling of name, also stated that a spoiler was on order when in fact it was two other items on order. Our normal salesperson that we've purchased vehicles from in the past and trusted, turned out to be dishonest. He stated that two items were not put on the car and they were on order. When asked WHEN we could expect them, he couldn't look us in the eye and said after the 4th. Later we found out that the two items are on backorder with no release date. That means it could be weeks to months before we'll be able to have them installed on our car. Starling was more than happy to take our money though! They kept us waiting 2.5 hours AFTER our scheduled appointment time when they could have easily called us and rescheduled. We took the car home, parked it and didn't drive it until 4 days later when we had an error message "Blind Spot Information Problem, see dealer." --- Took it to the service department, they noted the code, drove it and reset it. We left and went to get a bite to eat and when we got into the vehicle it happened again. 2nd trip to the dealer within the same day...now they are going to order a part for a BRAND NEW CAR! We are keeping track of problems in case we need to invoke the Lemon Law. NOT a good buying experience at all!!! Dave Thornton (? on last name) offered only excuses when it came to the mispelling of the middle name. This is the LAST car that we will ever purchase from Starling and possibly the last Honda that we'll every purchase.
The chat was prompt courteous and helpful. Great experience by now. I set an appt and hope all going smooth like today. Thanks again Michell
I love Ron Norris Honda in Titusville. Jim Wood greeted me like a long lost friend. He showed me the vehicle I could afford, just being honest, and somehow accepted my beat up 2015 Civic for a beautiful 2020 Civic. My new payments were virtually the same as my previous payments. Then he showed me things that the other dealership failed to explain to me. If you’re on the fence about buying a new vehicle, go stop by Norris Honda in Titusville, it will worth your while.
I went for oil change and tire rotation..Now my steering vibrates severely. I'm from out-of-state and cannot go back to fix this issue. Maybe the technician should test drive a vehicle to check for this.. At minimum they could rotate tires back. Staff was friendly and professional
Living out of state I have had no previous experience with any Honda dealer in Florida. My tire pressure light came on as I was driving by the Ron Norris Honda dealership. I walked in and after explaining this to Jason behind the counter, he asked Tech Sam to check it out. Both gentlemen were very prompt, professional and a great asset to your company. Thanks guys for helping even to the "out of staters"! Much appreciated!!
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