My battery in my Camry was dead as a door nail this morning. I called my dealership, Modern Toyota of Winston-Salem. They told me just to bring it in and they would check the battery. I pulled out of their parking lot about 90 minutes later with a new battery at no charge since my old battery that I purchased from them in November 2019 was a Toyota Lifetime Warranty batter…which was a very wise decision. I want to give a special shoutout to Cooper Gossett, the service tech that took care of my problem so efficiently…and…I got a free car wash to boot. Thank you Cooper and Modern Toyota of Winston-Salem!

Scott Beckwith has been my family's service advisor for my multiple Toyotas since we moved to North Carolina 6 years ago. He goes above and beyond EVERY time a vehicle is brought in for service. He knows my family and asks about them routinely. We trust Scott and cannot say enough about him and Modern Toyota.

They were so helpful and tried different avenues to accommodate my budget and price range. My salesman was Marshall Brown and the sales manager was Kevin. Both tried very hard to make sure I got an SUV and worked with the banks for a lower down payment.

Love the service at this dealership! Everyone I have met with has been kind, explained any issues well, and has been honest about repair priorities. Great waiting and work space too!

They do what they say. If an error occurs they correct it. Schedules are kept.

This team is wonderful. They are always knowledgeable, friendly, professional, and welcoming. We always know we sre in good hands. I could not say enough great things about this team.