Dick Hannah Volkswagen

3500 NE Auto Mall Dr

Vancouver, WA 98662

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Jared helped us through the process of trading in our Tiguan for an ID4, which we love. He worked with us to get the best deal, answered our questions and has followed up to make sure we are happy with everything. We definitely recommend working with Jared!

NO Stars at all. This is a reply to Dick Hannah Volkswagen reply to my review. It took $36 to charge only 20% and the ID4 that was sold to me had less than 10% at the time. No one charged it! The paperwork and listed price all say Manufacturers rebate!!!! Nothing was said or written as Federal rebate!!!! They failed to disclose to me that the home charger only gives 20% over night and i would need to get one installed in my home for $1500-$2000, and when I said it only charges 20% over night i was told to bring it back for a different one! Another stall tactic to make 5 day exchange no good. They failed to disclose how expensive it is to charge these cars but ohhh so much better you don't pay gas or oil changes so its much better on the pocket book> xx Even in eco mode I would still be spending more in electricity for the ID4 than a gas car. I get 375-380 per tank for $35 in sports mode and 400m per tank in standard mode. You were very dishonest, and to do an exchange with you at Dick Hannah Volkswagen would be just stupid on my part. I ended up eating my down payment for your dishonesty. You will never have my business. Beware of Dick Hannah Volkswagen!

We worked with Alex and he was wonderful! He was friendly, answered all are questions and found people who could answer questions he couldn’t. He was very helpful.

We came in knowing exactly what we wanted, and we got it without any nonsense or upselling. That's ideal, in my opinion.

Great service! Alex was very helpful in getting us exactly how what we needed and could affird

Highly recommend buying any vehicle with Jared Lucey sales representative. I came to the dealership and he was very honest and wanting to work with you and get you the best deal there can be out of any dealership. He was able to get me the best deal out of all the dealerships I had went to before this one. Hands down recommended him to you he will make sure you’re happy. Thanks again!!