321 N China Lake Blvd
Ridgecrest, CA 93555
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I spoke with a salesman on a Friday evening about buying a new van. I asked what colors it came in and he handed me a brochure. I asked him what the "out the door" price would be for a particular model and he said I'm not sure. I asked if he could possibly find out for me and his response was that he could call me the following Monday or Tuesday. I decided right then and there that this business didn't deserve my money. In my opinion, a vehicle is an investment and I expect all of my questions to be answered. I went to Bakersfield and drove my brand new van home the following Friday. So much for shopping local!
I just wish there was a lower number to grade these folks. It's been over a year and a half since I took mk my car to them. I won't take it back to them. I took my car in for a check engine light. It took them a week to fix my car. There incompetence amazes me. I had extended warranty and I still had to pay out of pocket. They tried to get over on me a couple of times. When I found out I didn't have to take my car to them, I didn't. They will never get my business again. I don't know about their sales department, but their service department fails in all of the categories above. I had a friend that had to make a phone call to GMAC for these people to unscrew what they did. I'm going to stop now, my blood pressure rises everytime I think about this dealership and what they do to people around here. Numerous complaits have been made to the BBB about them. They have a bad rating with the BBB, also.
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