Awesome buying experience!!!! I drove to John Sauder Chevrolet of Ephrata on 10/14/24 to look at 2 trucks. Tim Weaver was my salesperson. He was attentive and while I was out for a test drive they took the time to look at my trade in. By the time I came back they had all the numbers ready to go over on the truck and trade. I received a fair purchase price on the purchase price of the 2022 Trail Boss and the same on my trade in. The credit application and buying process was pretty flawless. No wasting time on either end which I appreciated with my busy schedule. Patrick Byrnes was amazing! He went over all available options and answered all my questions. The process at the end was quick and efficient. Actually one of my better buying experiences from a dealership. No pressure, clean showroom and nice choice of vehicles. The next day after the purchase I realized there were wheel locks on each of the tires but the key wasn't in the glove box. One call back to the dealership and Patrick had me taken care of with an appointment the next day. Their service department was super nice to deal with and accommodating. I also had an opportunity to interact with their parts department on obtaining a bed mat and I encountered the same great service. Today it's hard to find great deals and the best value for your money along with exceptional service. I can tell you with my experience you will find both here. Patrick is a class act and appreciated doing business with your dealership because of him and his team.

I drove 2 hours each way from NJ to test drive a low-mileage 2021 GMC Denali HD that I found at John Sauder Chevy on-line. My overall experience at this dealership was very smooth. The salesman (Mike Colombraro) and the sales manager (Patrick Byrnes) were most courteous and professional, and they helped me with my trade-in and purchase very efficiently. Mike was very nice, I trusted him completely, he was very accommodating and helpful. Went above and beyond to ensure I got all of my questions answered. The GMC is awesome and I would highly recommend this dealership to my friends.

My father, his girlfriend and now I have bought vehicles from John Sauder. I love my 2017 Chevy Silverado 1500 LTZ, which I picked up today, 3/23/19! Mike Colombraro was TERRIFIC! He took his time showing me different vehicles, when we found this one, he went through all the controls, made sure it was all nice & clean when I picked it up. Overall a Great experience

Do not lease from this company! My parents traded in there truck for a new 2018 Silverado. The Silverado they looked at had gray interior and running boards, and a rolling hard cover on. When they went to sign the papers and pick the truck up they had my parents sign the papers, then when my parents discovered the truck was different then the one they showed them the day before. It was a total different truck, different interior color, no running boards and no rolling protective cover. I guess they think it’s ok to sell a person a particular truck but then have them sign papers on a complete different truck. They also told my parents in 3 years they could hand in this truck for a brand new truck at the same payment with no additional money down. My parents are on a fixed income. So being they gave my parents information that is not accurate is totally unacceptable, so that is why I would not recommend leasing thru this company, cause you just may not get what you think your getting so be extra careful when signing papers.

We recently purchased a used Chevrolet Equinox at Sauder (at an extremely reasonable price). Tim Weaver was great to work with and the buying experience was quick, easy, and hassle free. Tim came in on his day off to finalize the sale after staying past closing to show the car the night before because that's what worked best for us. This is the kind of service that keeps customers coming back!

Since one of the older gentlemen left it just plain stunks,Robins is ok tg new guy terrible!!!They sell warranty covers CV it one time not the next