Tell us about your experience with Colonial West Chevrolet of Fitchburg.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
sales Dept.
finance Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Colonial West number one place to go friendly people friendly attitude, clean weight room thanks to Chris and Pamela for doing a great job
Pamela was very cheerful and pleasant. Chris in service was also pleasant and easy to deal with.
People nice. Everything done when stated how long. Will tell people to use the service
The folks at Colonial West should be proud as they run the most customer friendly service departments I have ever dealt with. The entire service experience is smooth as butter with friendly front desk staff who keep you informed throughout the repair. The technicians do great work with attention to detail I’ve not experienced with other Chevy service departments in the area. They’ve made me a customer for life. Highly recommended.
I got my car serviced there last week and am very happy with the job.
Service team is on point. They really took care of me and my truck. The service manager is extremely nice and understands customers needs. I have often said a service department makes or breaks a dealership. This is a good team and I will be back for service and for my next purchase
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.