58 Portsmouth Ave
Stratham, NH 03885
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My visits have always been well managed and customer-centered. I've learned repairs on EVs can take a little longer based on repair-tech availability. This repair took two weeks. But the availability of a courtesy car makes it painless.
Great experience, thoughtful reps, quality service, timely, dependable, convenient, and attentive, Audi Stratham has been providing me and my car the best service and care for many years.
Amazing customer service, great people and great environment. Knew exactly what we wanted and got exactly what we needed
This is the second time Audi Stratham NH has gone above and beyond. So I m driving down the road and one of the idiot lights in my Q7 comes on saying I’ve got an engine oil problem. I happen to be 5 minutes from the dealership so I go to the service department and Kevin Delay says can I help you. I tell him the issue. He says I can get you in tomorrow (Saturday) but swamped today. Down 3 mechanics. I said see you tomorrow and then he said wait a minute, let me at least check the car’s computer. He goes out, hops in my car, does quickly diagnostics and then he says to me, if you’ve got some time, I’ll take it into the shop. Fifteen minutes later, problem solved. Yeah, I’m lucky but what a great guy. I think that’s going above and beyond.
A great experience. Helpful, no pressure. Generous with time and assistance. Couldn’t have been better.
Professional, courteous, knowledgeable, Spend time necessary to explain your available options. Available courtesy vehicles are a big big plus. Waiting area is clean, and the coffee is good!
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