Paul Kolleck and Susan Ward from the BMW Store in Cincinnati did an amazing job of making my auto pick up a fantastic experience. No hang ups, in and out efficiently, car in impeccable condition, finance steps as smooth as I've experienced and a takeaway bag of stuff.

What an amazing experience buying my 2027 BMW M3 Comp. Jonathan Kumar is top notch and highly recommend thus dealership. In fact I took my original allocation from Tri-County BMW dealership to Kenwood BMW store because they were that much more professional. Nothing but the best!!!

Great service always. The work is always impeccable. Joe is wonderful to work with in service, and always very helpful, knowledgeable, and thorough.

It's always a pleasure to work with Dean and Rick. We have had a great experience for more than 20 years! Everyone is so welcoming and helpful. Great team!

I just took delivery of BMW's new breakthrough EV, the iX3, from the BMW Store. Working with Emily and Ric, I ordered the car on May 6, the day that BMWUSA opened the order bank. Ric placed the order immediately, getting me near the front of the line in the USA. Emily was kind, knowledgeable, and professional keeping me informed on the car's progress from the factory in Europe to delivery to the dealership. This is my third purchase from The BMW Store since 2004. My buying experience was outstanding in every respect from ordering to trade-in to delivery on the first day allowed by BMWUSA. This dealership keeps getting better, with great people in every corner of the operation.

Mr. Corey Hart provided exceptional service, he adds value and a certain debonair; a touch of class to the company. Very well spoken, well dressed, very detailed oriented, extremely attentive, witty and business savvy. He assisted me through the entire process, even while doing his daily duties he remained consistent kept me abreast on the next steps of my vehicle, answered all of my questions. It truly shows he is true to his craft, a true people person. Iam very pleased to have had service completed at this dealership. If he were a salesman I would have purchased several vehicles from him already!