6131 Stewart Road
Cincinnati, OH 45227
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Great experience of buying process. Lovely people who make you feel welcome and try to make it easy. This is my 5th BMW purchase across countries and this was by far the best experience
Great service by the sales person Paul Kolleck! Good communication by Paul as our vehicle was being delivered.
BMW is the best! My first one I bought 20 years ago and then bought another car for 13 years. Just recently bought two more BMWs. I love them and will never drive anything else.
Paul Kolleck acted on finding an X3 to lease very quickly in addition to processing my trade-in at a fair price. Susan Ward gave a patient, thorough explanation of the complicated BMW controls at vehicle pick-up.
I recently purchased my third BMW from the BMW store and it was a very satisfying experience (again). The sales team is outstanding, in this case Dean and Ric took excellent care of me. I was extremely pleased with my trade-in experience & amount, “breezed through the documentation and delivery process, and left once again, a happy customer! I already know that I can expect excellent service and continued personal attention, when needed. Thanks to everyone involved - it was obviously a team effort.
Paul Kolleck, Sales Person was outstanding throughout this purchase process. After deciding on vehicle, he kept us updated as to status as vehicle was in manufacturing and being delivered to dealership. Once it arrived Paul notified us and Jemar, Finance, emailed all paperwork, to streamline the delivery process. When we arrived at the dealership to take delivery, Paul had Susan Ward, BMW Wizard on standby ready to walk through the features of the vehicle. Susan did an excellent job and offered if we have any questions to reach out to her for help! What a truly and amazing experience with dealership. This vehicle is truly The Ultimate Driving Machine as advertised. Respectfully, Jon and Brenda Schmiedebusch
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