Berlin City Toyota Lexus of Portland

191 Riverside Street

Portland, ME 04103

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Peter Thibault awesome sales rep to work with made me feel comfortable and confident with purchasing 2020 ford ranger A pleasurable experience

It was a very good experience for me to buy my car at Berlin City. I will attribute that mostly to my sales representative, Colin Kimball. The atmosphere felt very comfortable with everyone there but Colin was “above and beyond”. My first day looking for cars, I didn’t know what make/ model of car I wanted. Colin showed me a RAV4 and talked with me about different options. Of all the dealerships I went to, Colin stood out in my mind as the favorite salesperson that I met. He is just so easy to talk with. I never felt any pressure from him. He was knowledgeable, personable, efficient, and patient as I kept changing my mind. He is about the age of my sons and met both of them, he actually felt like a trusted friend throughout the decision process, Colin even delivered the car to my house once it was ready. Thank you Colin for making the process, of buying a car, enjoyable rather than stressful.

Just purchased my 2nd vehicle from this dealership and I must say I loved the experience . My salesman Colin Kimball made the process so easy and went out of his way to do everything I asked and his knowledge and effort was truly a difference maker. The staff was amazing and made this a truly exceptional experience. 1st class. .

Fast response time, personalized buying experience, and an easy stress free buying process made my car buying experience great

They were great. Your listing of the car was bogus. They didn't have it!

Went in to Berlin City to test drive a Tacoma and Tundra. First, I was hooked up with salesman Michael Profenno. Mike could not have been any more patient, understanding and helpful if he tried. I did not intend on purchasing a vehicle that day, but that is exactly what I did. It took about 6 weeks for my Tacoma to be delivered, and between Mike and Peter Thibault helping get me get up to speed on the technology of getting everything hooked up, I am up and running. I could not have been more satisfied with my purchase and experience with Berlin City Toyota. Thank you Mike and Peter.