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My experience at this dealership was the most positive one I’ve had in all the years of buying cars. Quincy was amazing! I did not feel pressured at all. I’ve spoken to others who have also had a great experience at this location. Quincy helped me understand all the components of the car before I drove off. Honestly, if you’re looking for a no pressure, friendly dealership, I highly recommend Rochester Toyota.
We have been customers of this business both for auto services and for auto purchase for more than 10 years. We have always received excellent service and professionalism. Quincy was the salesperson who worked with us on this recent purchase. He was extremely patient and kind throughout the process. He explained the vehicle thoroughly and did a very hands-on demonstration of the specifics of the 4Runner. Quincy's knowledge of the vehicle and his communication skills are excellent and most appreciated.
It was a great experience working with Quincy Smith and the whole team to purchase our new car! Fair, kind, and efficient service. Quincy took the time to thoroughly explain the features of the car, which we really appreciated. Overall, 10 out of 10!
We just bought our new RAV4 from Rochester Toyota. The car was for my wife. I have been in the automobile business for 50 years and never have I been treated better or more professionally than by Quincy Smith. He is knowledgeable, friendly, and oh so helpful. I would direct anybody to purchase a car from him and highly recommend him to anybody wanting to purchase aToyota. As a former executive manager in the automobile industry I recognize his honesty and consummate professionalism.
Best dealership around because of the awesome staff. Went to another Toyota dealership in the area and had a horrible experience before ending up at Rochester Toyota. We will definitely be going back to them for our future vehicles!
We had a great experience with Quincy at Rochester Toyota! Communication was timely, professional, kind, and conveniently done via text and phone. Quincy made the buying experience feel smooth and easy, and prepped everything possible before our arrival on purchase day so we were in and out in about 1.5 hours. He kindly went over all the features of our vehicle with us right there in the car. He was knowledgeable about the whole buying process from financing down to purchase and was so helpful with all our questions. Savannah, who kept an eye out on incoming inventory to look for the car we wanted, was also very helpful in securing our vehicle. I would definitely recommend Rochester Toyota to anyone looking for a Toyota, for their knowledge, professionalism, orderliness, and kindness. A big thank you to Quincy and Savannah!
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