Tell us about your experience with Shottenkirk Chrysler Dodge Jeep Ram Granbury.
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Not my typical car dealership experience, and glad for it. I live in FL, Shottenkirk CDJR is in TX. I’ve been looking for a very specifically color and optioned truck for a while now, I ended up finding it with them. Call make sure the truck is what it is, get the pictures and videos I ask for. I decided to go forward with purchasing the truck site unseen. Mind you I’ve never purchased a vehicle without a test drive, let alone without seeing it in person altogether from another state so I was nervous. I get a call from the finance manager to talk numbers. We settle on a price, he sends me the contract, I’m going through it. When I tell you this man did not add a dollar to the price of the truck in dealer fees or add on’s for tire protection, paint protection, floor mats extended warranty the list goes on, I mean it he didn’t add a single penny, what we spoke of is what was in that contract and I was honestly in shock but obviously happy. Also, all of this has now happened between about 6PM and 930 my time, 7PM and 1030 in TX. The truck was delivered to my house today by a transporter and let me tell you I couldn’t be happier. I’ve got to say thank you to Lee in sales and Trevor the finance manager. Y’all have gone above and beyond and I greatly appreciate it. You’ve earned my future business.
Go me in early. They had my car ready quickly! Great customer service!! Thank you Josh
The service was superb. The best quality service have received in years. The Service Advisor Zack Hatcher was very professional and knowledgeable.
The service and attentiveness I received were great! Much improved service all the way around! Whitney was terrific!
Service advisor Zach took great care of my needs. Recall and couple minor things. Kept me informed and updated.
Everyone made me a great deal happen. Whitney was wonderful to work with. Zach in your Service Dept has always come thru.
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