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We LOVE working with Angie! She makes us feel like family and always goes above and beyond for her clients. She respects our busy schedules and has test drives and paper work ready for us. She has an upbeat, positive and fun personality and just makes the whole experience FANTASTIC! we will get our family and work vehicles from Angie.. FOREVER!
We love working with Gainesville Mercedes! We have purchased several cars and trucks from them and we have lots of our Mercedes serviced here. The staff is awesome!! (Especially ANGIE, MATT and GARY!) These people are top notch and go above and beyond to make you happy and feel like family. They only have the HIGHEST quality vehicles available and the sales and services to match
Angela took the ball from Matt and continued to expedite the process of my sale. Because the nature of my sale was somewhat long distance, this required efficient and concise communication. In this capacity especially, she was superb. She provided clear instructions and answered all my questions promptly and concisely. She also provided several videos and photos that eased my anxiety about completing the entire transaction without ever sitting foot in the dealership. The transport process was flawless as well. My CLE 53 Cabriolet arrived at my doorstep in pristine condition. I would certainly consider another purchase from her team, even though I am located in South Florida.
Eric was a huge help! He held the van we were interested in until we could make it in to see it, helped with our trade in, and made the whole process smooth and easy!
My client Advisor, Angela Monroe was warm and caring even before I entered and gave me a very relaxed experience. It was business with a casual feeling that went a long way assuaging my fears of any hard pressure sales. I knew what I was looking for and she brought me right to the car of my dreams and the rest, as they say, is history. I am thrilled with my new (almost new) car and can't thank Angela enough for her professionalism and care for the customer!
Eric was very helpful and knowledgeable through the whole process of purchasing our new-to-us car. He was kind and genuine and thoughtful. When an issue arose he quickly and calmly fixed it. Eric seemed to genuinely want to help us get the vehicle our family needed and thanks to him, we were able to.
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