3414 Brookpark Road
Cleveland, OH 44134
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Spitzer Kia Cleveland makes buying a car a great experience. This is number 7 and we have no intention of going anywhere else when it's time for number 8.
The process from choosing what I want when I walked in at 2:15 was smooth but the rest of the process was draw out until 6:45. I wasn't happy on how long the finance process took.
Could not be better! My full comment is above. The best service from any dealership I have ever dealt with.
I had really good Experience with this dealer ship and Everybody that helped me. Amazing
Excellent customer service. Patient, kind, explained everything with a smile on her face and mind. My car was ready on time. She thank me for coming in to Spitzer and have a great day!
Pleasant and efficient My experience was great. Came in and purchased my vehicle in a timely manner. Got a great deal and walid was pleasant to work with
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.