3414 Brookpark Road
Cleveland, OH 44134
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It was a fantastic experience. Good customer service and support make a difference. Good customer service and support make a customer feel like the company cares
I have lease. Engine blew at 1100 something miles. Not 100,000, but 1100. They got me new engine. They gave car back. I drive car again.
Qick diagnostic of driver power seat not working. Timely appointment and had car ready per my requested time.
Very professional Whenever I decide to buy another vehicle I'll make sure that I shop at Spencer Kia
Fast, efficient, perfect customer service!! Stayed after hours to finish my transaction on a Saturday,,
Everyone was wonderful very accommodating. Pleasant and hard-working. Especially Marcus and the finance manager went out of their way to make a deal for me. I would definitely go back for the third time to specifically that's because of these individuals
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