3414 Brookpark Road
Cleveland, OH 44134
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I would like to recognize the outstanding service I received from the entire team at Kia. I have been a loyal Kia customer since 2006, and experiences like this are exactly why I continue to return. Juan, my salesman, was exceptional throughout the entire process. He was knowledgeable, professional, patient, and genuinely focused on making sure I found the right vehicle. He made the experience enjoyable and stress-free from start to finish. I would also like to specifically acknowledge Jeremy and Mate. Their support, attention to detail, and commitment to customer satisfaction were truly remarkable. They went above and beyond to ensure everything was handled perfectly and made me feel valued as a longtime customer. This particular team is extraordinary. Their professionalism, teamwork, and dedication to providing an exceptional customer experience set them apart. They represent the Kia brand at the highest level, and I am extremely grateful for the service I received. Thank you for having such an outstanding group of individuals. They are a tremendous asset to Kia, and they have certainly earned my continued loyalty. Sincerely, Renee Plataniotis
I had originally come in to get my 2023 Kia forte which I had been leasing serviced, and someone was looking to buy my model. I had also been wanting to speak to someone about extending the mileage on my current lease, as someone told me I was able to do that when getting me my lease the first time. I ended up buying a brand new K4 over the next 84 months, and am loving it so far.
Very friendly, knowledgeable. Clean environment. Willing to negotiate. Will recommend them and use again in the future.
Quick and easy process, the team seemed informative and happy to answer any questions we had.
George was great, very helpful and patient with me. He made the car buying experience stress free.
The dealership itself was clean and comfortable. The music was great and made time go by faster. The door was held open for me every time I left or returned. It was much appreciated because I use a rollerater to walk.
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