Bought 2nd vehicle. 1st one I put new motor in. Day I bought 2nd did not make it home before engine light came on. I bet they reset light no concern for safety of buyer. Immediately report in the following morning car in shop I wanted my down given back or a reliable vehicle. It was denied for four weeks my 18 year old had to pay 400 on insurance on vehicle not in our possession to use. Chevrolet dealer needed to reprogram brain of car then the Sole Savers manager said he undo the deal three weeks later still waiting for that to take place. Called today no return call. I called for my attorney to look into this manner and made complaint to BBB.

Wish could remember his name Mc Fraley. He went above and beyond to get us into a car took his time and make sure we were happy. I’d recommend this place.

They got me in a car, yes. They have high interest rates and high pay payments. Going through a government shut down and they don’t work with you on payment arrangements even though you’re not getting paid. They said I needed to borrow money and couldn’t work with me and if I couldn’t pay during this government shutdown they will take the car. Never had a dealership as unprofessional as this one. Everyone else I have ever had has always worked with me. I would not suggest this place at all to anyone. Rude people as well when trying to ask them about working with me.

I traded in a 2005 Chevy Impala for a 2002 Dodge Dakota pick up on Feb. 21st, 2018. 2 months later I received a ticket in the mail for traffic violation that occurred on April 20th, 2018, which seemed odd since I don't own the Impala anymore. I called this company to get this resolved because the Municipal Court in Medford told me that either Sole Savers or the wholesale company they used failed to turn in the proper paperwork to the DMV. NOT ONE PERSON FROM Sole Savers would call me back or even help me in finding out who the wholesaler sold the car to. After several phone calls to this company, I finally spoke to a very unpleasant lady in the office who could not stop herself from interrupting me, yelling at me, and who offered zero assistance, neither did a man name Jorge or the manager nor the man who sold me the car. Funny thing is, I am a disabled veteran who refinanced the truck through USAA. Sole Savers was paid in full in 2 months. I got the Municipal Court to help even though they said this was Sole Savers responsibility. The customer does not come first here, nor do they "honor" veterans. Buyer be very aware or do yourself a favor and spend your money elsewhere. Thank God I refinance quickly with USAA

I have bought 2 cars from them they are helpful easy to deal with just make your payment on time and if you can't then call they will work with you I like the mew payment program they have a little better pricing then a few years ago

Purchased a used car from Soulsavers 3 months ago not even into our 3rd payment truck breaks down $3,000 repair on a $7,000 vehicle spoke with customer service several times very rude never call you back they have you get into a used car under the pretense it's 199 down and low monthly payments Soulsavers puts money before the customers terrible service and I would not recommend anyone especially a disabled vet to buy a vehicle from there lack of compassion and customer service will have you driving around in a beatdown lemon its really sad that Soulsavers preys on people with poor credit or little to no money for a down payment false advertising and poor customer service all around better off buying a piece of junk from world famous to auto or one of the other third party lots two words to remember Certified Used keyword certified I hope the people reading this review take it serious and take your business elsewhere your money is to hardly earned to waste on a piece of junk from Soulsavers