1673 W Main St.
Lebanon, TN 37087
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I pass a number of Ford dealers and drive nearly 50 miles to have my car serviced at Bates Ford. Everyone from the service writer to the technician are very knowledgeable and exemplary. Highly recommend Bates.
I feel like I was treated fairly, and really wanted to do business with someone locslly.
Bates was fantastic. I bought my 2026 Maverick there, and the whole experience was pleasant.
Warranty work on my F150. Tyler was very accomodating and supportive to ensure I was taken care of.
Angelique was an awesome sales person. She and Joey, the manager, worked together to accommodate our needs and gave us a good deal on a Ford Explorer.
The staff went above and beyond to make the deal happen, even stayed extremely late to accommodate my work hours
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
