Tell us about your experience with Audi Mechanicsburg at Sun Motor Cars.
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Excellent service, excellent work, excellent on all accounts. Audi continues to impress me with everything they do.
Best experience ever in a Dealership. Very knowledgable staff. Facility is super clean and well taken care of. Will be back for sure.
Jamie was fantastic and did a great job. Was disappointed the inside of the car was dirty when I got it back (typically Sun BMW) sweeps the inside of the car. Second it was surprising that having an RS6 the only option is a machine touch wash as I’m assuming most folks don’t want these cars machine washed. I think if it’s a 15 dollar value (according to the bill) hand washing should be an option for these caliber of cars. I got tires put on the car and they are brand new but were very dirty when I got the car back. That was also surprising. I got charged for a gallon of gas when the loaner was returned even though I had filled it up in past where it was when I received it. I did get it refunded but I had to catch that to have it happen. Overall I hope the next experience when I have the car in for a service goes smoother.
Dealer was efficient and timely. Car was cleaned and vacuumed. Gave an update via email with the ability to pay in advance. Came in after service was closed but still able to pick up my car at the end of the workday.
People are extremely accountable and responsive. They keep me informed throughout the entire work progress.
Scheduling was a breeze and the staff does a great job of staying in touch with the customer via maintenance videos and verbal communication.
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