LAZY CROOKS. This place is an absolute joke I wouldn’t recommend them on anyone. They keep promising pick up days for your car and never meet them. Over a week since I actually purchased the car and I’m picking up today after they knew I urgently needed the car and he agreed for me to pick up in 2 days. I had to do their job and keep calling the bank to get updates on what is going on. They purposely ignore the phone calls that are ringing, I have to call 8 times in a row to get an answer? JD (salesperson) is BEYOND lazy and doesn’t want to do his job (he is the only salesperson). Alex who seems to run everything is a crook trying to do anything to save a sale. The owner refused to comp $300 for this extreme delay, which means he is a crook as well because my car was overpriced and they refused to lower their listed price. Meanwhile none of them are checking on the status with the bank nor RMV, I AM. NEVER IN MY LIFE SEEN A CAR DEALER TAKE THIS LONG TO RELEASE A CAR. and I better not start experiencing issues with the car because better business bureau will be reported to. I also signed for a certain mileage, I pick up the car and it is 200 miles higher since the last time I saw it days prior.

My daughter found a car she wanted to check out at Wakefield Auto Gallery. We live in Maine and I really didn’t want to go that far, but she was having trouble finding what she wanted. Her and I went down and I was surprised to see how many nice cars they had! She ended up getting the car, and at the same time I was thinking to trade my Pilot in. We looked on their website and found a car I really liked and ended up trading mine in and getting it. The only reason I didn’t give them 5 stars is because my daughter had trouble with her car and the mechanic(s) couldn’t find anything. My husband was persistent and then they found the problem and fixed it. All was good then. The salesmen are very nice and not pushy, which is something we appreciated.

Dealt with JD, he was very responsive & professional! He answered all of my questions & when we came to pick up the car, it was ready & waiting, & pristine. Alex was also great with my mom who the car was actually being purchased for. Overall, nice experience!!

First of all, when I walked into the place, Alex greeted us and when we told him what car we came for, they told us here is the keys and feel free to check out the car while you wait; you're not obligated to buy anything if you don't like it. Right then and there, they won me over. There were about 3 guys but the place was crazy busy and they were really good at balancing the traffic. We ended up getting a vehicle with them and the service was fast and exceptional. We got to test drive prior and once we decided to go forward, the paperwork was fast and efficient. Alex explained everything and was very informative. He also helped us get a better rate than the original one and our monthly payments were even lower!! They work with credit unions and was very educated about the process. I went to the place on a Wednesday evening and by Thursday evening, the car was ready for pick up! I was super amazed at how fast they worked! I have nothing but good raves for wakefield auto. Thanks so much for my new used car!! I cannot ask for a better service!

This was my first time car buying experience. Wakefield Auto Gallery made it very comfortable for me to when it came time to make a decision on purchasing this vehicle. They were straight to the point and fair, which made me feel more comfortable in purchasing. I would recommend them to anyone.

This is purely my opinion and no I am not a friend or family. Bought a truck had some issues and I expected a fight do to my past experiences at other places. I got nothing but professional, honest responses. Was even told They would take it back if need be. Had my mechanic go through it and I passed that on and with No questions asked they addressed every issue I had no charge. They went above and beyond and did not have to make some of the repairs but they did it anyway. That’s all I ask for is people backing their word and they did. A little faith restored and I would recommend them to anyone looking for a decent used vehicle. Everyone there from sales, mechanic, detailers, were friendly, professional, and easy to deal with.