3560 Village North Blvd SW
McDonald, TN 37353
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sales Dept.
service Dept.
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internet Dept.
administration Dept.
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All the service people especially Luis were great It did however take 1.5 hours to get the tires rotated which was a bit too long But this was a Friday morning and they were more busy than when I normally go for service
I had an outstanding experience purchasing my vehicle, and I can’t say enough great things about my salesman. From the moment I arrived, Alfred was professional, knowledgeable, and genuinely focused on helping me—not just making a sale. He took the time to answer all of my questions, explained every detail clearly, and made sure I felt comfortable throughout the entire process. There was never any pressure, just honest guidance and exceptional customer service. His patience, transparency, and attention to detail made what can often be a stressful experience enjoyable and hassle-free.
Outstanding experience at Toyota of Cleveland - friendly staff, honest service, and a smooth, stress free car buying process.
I can not say enough amazing things about Caldwell Covington! He was professional, helpful and did not whatsoever act like a "salesman". I did not look like a normal car buying client that day and he treated me just the same. Would recommend Caldwell again and again!
Toyato of Cleveland has care for our 2020 Highlander for almost six years. Staff in services is always friendly. I hit a pothole Thursday and bursted my rear tire. I had four new tires on my Highlander at six o’clock Friday night. They were hero’s for me, my husband was having some heart issues and I needed our car badly. Thanks Cleveland of Toyato. Plan to buy my next Toyota at that dealership.
Gregg was really helpful when I was purchasing an RAV4 and is always very responsive. I’ll definitely be using Toyota of Cleveland in the future.
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