Tell us about your experience with Toyota of Cleveland.
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service Dept.
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They fixed what I needed fixed on my car but left it a mess. The headliner of the car is covered in black finger and hand prints. I’m happy they fixed my car just wish they could have cleaned their mess because now I have to. Also they kept my car 2 days because whoever was suppose to work on it didn’t come to work. Which I understand things happen. Just being my first experience at Toyota wasn’t what I’d expect. Everything was under warranty so I was very happy about that!!!
Thank you for taking care of my son's Venza. Thank you again and appreciate the followup
I am honored to provide feedback on my 5 Star experience at Toyota of Cleveland. From start to finish, I received excellent care. Our Sales Associate, Alfred Odister, was extremely knowledgeable, professional, and courteous. He went above and beyond to make sure it was an awesome experience. He found the perfect car for me, explained every aspect, and made sure it exceeded my expectations. The Finance Manager, Taylor Alton, was amazing as well. He handled the required paperwork, explaining each form and the options offered without pressure to subscribe. It was a pleasure to meet the Sales Manager, Justin, who made me feel confident that I made the right choice with Toyota of Cleveland. It was a positive, incredible experience, and I highly recommend Alfred, and this dealership for your next Toyota purchase.
Professional, courteous, friendly, respectful, and answered any questions I had pertaining to my recent purchase.
Great to work with. My happiness and satisfaction was a priority. Will definitely return. Lisa Kincer
It was organized, efficient, well stocked, Clean, Professional, Friendly, Helpful. Caleb Craig, Tyler Rutledge and Taylor Alton were awesome to work with.
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