17665 Castleton St
City of Industry, CA 91748
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Loved the service specially Marc Juarez very professional helpful ltaking time to explain about website and the loan details , very riendly and patient. thank you
My service advisor Martin was very helpful. Thank you for having my car ready to go
Muy satisfecha con mi compra y agradezco a Marc Juárez por su paciencia y atenciones
Took my vehicle for a recall fix. Staff were very polite and friendly; did not push any additional services on me; got what was needed taken care of and they threw in a free simple exterior car wash, which wasn't super clean, but was still nice to get some cleaning done. Waiting area was nice and spacious, with continuous movies playing back-to-back, and free coffee and biscotti for staff and guests. The wait was not longer than expected for service and pickup (I left it overnight to pick up the next morning just to save some time). Both visits were satisfactory. I was quite satisfied and would visit again for future services.
The service from start to finish was very welcoming and helpful the process was smooth and the customer service was excellent Mark went over and beyond to help me
If I could give a 0 star I would, terrible experience. They delete bad reviews, I will repost if needed. Stay absolutely away from these people, mandatory $3,295 of "ceramic tint and clear film" is not something someone should be focused to buy. I was paying exactly what they posted the car for until I am told on the phone by the manager Brian Costello "$3,295 is non negotiable and you don't need to buy from us if you don't get it". They won't email you with these hidden fees but they love telling you over the phone about it but won't put it in an email saying anything. O stars, l'd tell everyone to stay away and don't believe the fake reviews because they enjoy deleting the bad ones.
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