The team at Gulfport Nissan always takes such great care of me! I will always use them as my dealership!

Great customer service! In & out in a hurry & paid less than what I expected always makes my day even better! Thank Gulfport Nissan!

While visiting the service department to have the oil changed in my Altima, I asked to speak with a mechanic about an issue I was having with my other nissan vehicle. He said, after I told him what was going on and how I had tried to fix it with no luck, “Oh that will only take an hour or so.” So I had the car towed to the dealership (from which it was purchased). After a little over a month of not hearing anything from them, I called. I was told the mechanic was having the same problem fixing it that I was. Every time he would fix one thing, it would show an error in another area. The cost at this point just with them was at $800, and it still did not run without error codes going off. The mechanic then said they would get back with us in a week to see if they had figured anything out. I did not hear from them so I showed up in person. The service representative told me that the mechanics locally could not figure out what was wrong with it, so they were going to call the factory to try to get help. They would call me the next week. Yeah, heard that before. A week and a half later, we called and they said they were just guessing at what it could be. They could try a couple more things but at this point I have already but over $500 in parts myself and they are now talking about possibly $1500-$2000 for a car that. Is only a wild guess if it will work. We already had one vehicle we bought here that had to have the transmission replaced within a year and then that brand new transmission went out after 3 years. So that’s 2 transmissions and the car isn’t even paid for and now they want me to just trust their wild guess. I don’t think so! I think they sell lemons. I will never buy from there again.

We went to Pat Peck Nissan earlier this week to look at a 2015 Nissan Altima. John Brinkley was our salesman and he knew exactly what we were interested in. We test drove it and knew right away that it was the car we wanted. The purchase was completed within a couple of hours and we were able to pick up the vehicle the next day. We are very pleased with our car buying experience.

Terrible Horrible Service treated like a stupid individual whom tossed me back and forth and around and around 2 months had me waiting and thinking they trying to find finance for me when they sold my car to the finance manager Darnell. I am being told to bring different amounts of money to sell my dream car to their finance manager. Oh by the way the lie I was told they were in the process to hire one which It was told to me again they dIidnt have one MR. DARNELL is the finance manager. CUSTOMER S DO NOT MATTER AT PAT PECK Nissian here in Gulfport Mississippi Hwy49, Salesperson, NO 1, Josh (New Car Manager) ,Shane, (Salesperson), Justin, (Used Car Manager) PAUL Bozant Suppose to be the General Manager which is so hard to get to the phone it took me five days before he called me back he gave me an excuse that the Receptionst Chelsy or Kelsey wrote down the wrong number. FUTURE CUSTOMERS FOR PAT PECK NISSIAN HWY49 PLEASE DO NOT TAKE YOUR BUSINESS THERE. They cannot simply be HONEST with their CUSTOMERS I was Tossed around and Lied too ...many times For 2 months . AND TODAY OCTOBER 11 2019 IAM STILL WITHOUT A CAR TO THIS DAY. IF YOU DO NOT WANT THE STRESS EMOTIONALLY DISAPPOINTMENTS PASS THEM BY!!!!!!!!!!!

HORRIBLE CUSTOMER SERVICE!!!!! Charles the "customer service manager" has NO business being in customer service! He completely disrespected me and was RUDE! Nobody should have to be treated the way that he treated me on the phone today ESPECIALLY when I have purchased TWO vehicles from them in the past year and also brought my mother up there to purchase a vehicle as well. A few months ago, there was a recall on our truck that had to do with the seatbelt. We called and scheduled to bring it in and they said it should only take a day. We bring it in, they call us later and tell us that they don't have the part and have to order it and it will take a few days. They put us in a truck that had been beat to heck and back. The front bumper was dented and rusted. I purchased that truck because it fits my needs and it looks nice. I am in sales and driving that dented, rusted truck didn't look very good when I pull up to meet a client but we agreed because we were promised that as soon as the truck that was exactly like ours came in, they would call us and put us in that. After several phone calls and not being able to get with our service rep, I finally go up there to find that my rep has been moved to a different department. Nobody called to notify me of this, nobody called to give me an update, and nobody called when the other truck that was comparable to mine came in. At this point, we are going on a week with my truck sitting there only to be told that now the part is on backorder and they still cannot give me my truck because its a safety issue. So after spending several hours up there wasting time, they finally put me in a pathfinder. Not comparable to my truck but it looked a lot better than the dented rusted truck. After TWO WEEKS of this nonsense, we finally went up there and made them release our truck to us and told us to call when the part came in. This past weekend, the engine on our truck started making an awful noise. We got the truck up there on Saturday, I spoke with a very nice lady named Kathy on yesterday and she stated that they were backed up and wouldn't be able to get to my truck until today. She called today and said that it is definitely an engine issue but they don't know what it is and it was going to take several days to figure it out and could possibly even take a week. Well, here we go again. They tried to put me in a sentra and a frontier. I told her that neither of those will work. I don't need something fancy, just comparable to what I have. Well after several phone calls back and forth, Charles, the customer service manager, called me. They tried to put me back in the same rusted, dented truck as before! I told him that I need something comparable to what I have. He told me that he didn't even have to put me in another vehicle and that I could call Nissan's headquarters and verify if I wanted to. He also stated that it costs HIM money when he has to put me in another vehicle. What about the money that I am loosing while my vehicle that I paid a lot of money for is sitting at the dealership not only once, but TWICE, instead of being out working??? Two weeks the first time for a recall with the seatbelt and who knows how long it will be this time because it is the engine! From reading the reviews, apparently I am not the only one who he has been rude to. I am FED UP! As soon as I get this truck back, I will be down the road at the FORD dealership purchasing the F250 that we originally were going to purchase to begin with. PLEASE read the reviews before you spend this amount of money. Give your money to a dealership who offers great customer service even after the sale. I can promise you that I will NEVER spend another dime with Pat Peck Nissan!