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Wonderful service department and our advisor Heather was great. She kept constant communication and the technician took the time to explain all issues and resolutions for our vehicle. I couldn't be happier with the West Chester BMW service center. I've tried most Of the BMW dealerships in my area and none were better than West Chester BMW
Heather is great to work with, she's responsive and helpful. She is also just a pleasure to talk to. Thanks Heather!
I’m a loyal customer who appreciates BMW of West Chester. Frank Adinolfi is one reason why I continue to have my car serviced at the dealership. He is friendly, a professional, and always responds to my calls when I have questions about my car’s performance.
Great service experience. Ongoing communication about needed repairs and cost. Easy drop off and pick up. Always appreciate the loaner!
Highly customer focused Clear explanations of work to be performed Promptly responds to questions Friendly engagement
Heather is a great service advisor. Always a great experience with her. I bought my car from devon but service at west chester because of heather.
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