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What Others Say

helped us secure a car in time and made the numbers work really well for us

My experience at Toyota of Downtown LA was nothing short of amazing. From start to finish, Stephanie was incredibly helpful and went above and beyond to ease my nerves about the approval process. Her professionalism, patience, and clear communication made the entire experience smooth and stress-free. Then, the level of customer service I received from Richard in finance was truly top-tier, and I felt valued every step of the way. I would absolutely recommend this dealership to friends and family and wouldn’t hesitate to return in the future.

It was very smooth. He was very attentive and kind. I really appreciate him for helping us buy a new car.

muy buena atencion del personal buen ambiente y la atencion es buena y veras y rapida

Sergio went above and beyond. It's hard to buy a car as a couple with small kids. He made it as easy as possible

Excellent service, they helped me with everything so I could buy the car. Thank you for your help.