I thought the service at MB of Ann Arbor was beyond good. They found the problem, and what helped me immensely was the ability to have a lease car for the week. I also liked the video by the technician explaining everything.

Very thorough and I always love watching the multi view video, I know exactly what is going on

My experience with this purchase was excellent. From the front receptionist to the sales person (Brody Bennett) everyone was very friendly and professional. They made the process very enjoyable!

The service our 2025 MB GLS450 received at this Mercedes Benz dealership in Ann Arbor was outstanding. I made an emergency stop there whilst in transit to the East Coast because a warning appeared in the dashboard. Although it was late in the day, Kara immediately took the car and me in. After quite some testing, it became clear that I could not proceed with my journey, the car would need to return for further service. Nevertheless Kara and the master technician, Dino, stayed with me until they were confident that I could drive my car back home, now much past closing time. I returned the car for service when a loaner car was available the following week which Kara arranged. I am happy to report that my car is now back to normal. The level of helpfulness and support at this dealership was exceptional. Kara and Dino are superstars!

This was my first experience at Mercedes-Benz of Ann Arbor. Susan Arrow ensured it was a great experience for me (and my wife, for whom we were shopping).

Excellent sales experience. Brody orchestrated the vehicle delivery very professionally and patiently explained all the controls and functionality in the vehicle.