490 Broad St
New London, CT 06320
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sales Dept.
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We were on vacation and out of nowhere our air conditioning would not turn on in our 6 month old car. We called and Sean did not hesitate getting us in for a service appointment even though we were from out of town and had not purchased our car from there. Very professional and we appreciated their attitude and the fact that within three hours we were driving off the premises with the air conditioning working and they had even gone ahead and done our next oil change! Great work Hoffman Audi!
This review is about service. It is simply outstanding. It is well managed and the man in charge is Sean Lewis. He is customer centric, knowledgable and runs a great service Team.
Very helpful and capable staff . I value that they treat my time with respect and give honest updates about service times .
Tyler (service Desk) writer was great, kept me informed throughout my cars service. Tyler and Sean are friendly knowledgeable and helpful. Service Techs sent a video which is very helpful with information about the condition of my vehicle. Great Job, thanks.
Julio in sales and Bruno the sales manager were excellent. Hassle free dealership great place to buy you’re next audi
Thank you to the Service Manager Sean Lewis and the staff for always going the extra mile when my car comes in for service. They are professional, efficient, responsive, informative and provide an all around outstanding experience.
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