Tell us about your experience with Southtowne Chevrolet Cadillac Buick GMC.
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Corey B. showed us several colors and models and when we were ready to buy, he searched and located exactly what we wanted and had it shipped to the dealership. Scheduled our appointment and drove away with our 2025 Equinox RS! Highly recommend!
Too long of a story to tell but trustworthy and integrity comes to mind first in describing this dealership.
Everyone was very friendly and helpful while we figured out which car would be best for our son. Jon was patient with us and worked well with my son to make sure he (my son) found the car that was the right fit. He even talked him through parking with the backup cameras - he treated my son like family and I am so thankful for that!!! Everything was great about this experience!
Peter Nadaud made the experience from beginning to end an awesome experience. Out of all my vehicle buying experiences if I could only work with Peter I would do it every time. He not only got us in and out quickly but was able to cover all the points I had questions about without fail. Definitely will recommend him to anyone looking for a new vehicle.
I visited Southtowne Chevrolet on 12/21 to address something in one of the tires on my Blazer - it needed to be plugged. Was advised that the hole was too close to the inner wall of the tire - I would have to purchase a tire. I was given a price for the same brand/size tire that is on my vehicle (Michelin Premium LTX, 235/55R20), & advised a tire would be ordered, for my return to the dealership on 12/26 to swap out tires. I called the morning of 12/26 to be told that the tire was never ordered. One service advisor said "the other svce advisor was supposed to order it". That svce advisor claimed they knew nothing about it. The svce advisor I was talking to said that particular tire was discontinued, but had 4 alternate tires in stock (which were more money: Michelin Primacy, 235/55R20), so I went ahead & told him I would purchase 2 of those, & needed an oil change as well, to which he advised to arrive around 4pm. On my way to Southtowne, I received a call from them advising they couldn't accomodate my needed service for that day & requested I return the next day. I told the svce advisor I was already on the way there - I couldn't wait another day. Upon my arrival, I advised the svce advisor that I was willing to wait for them to service my Blazer, which they were able to do by 6pm. Don't appreciate all of the drama & the fact that someone didn't do their job, which made it worse for those working on 12/26, & me....but I am thankful that my Blazer was able to be serviced. I typically don't have issues from the service dept at this dealership.
I have purchased three vehicles from Southtowne. My previous sale person had retired but Jacob Richards was a worthy successor. The sales manger Eric Polston was great as well and easy to work with and straightforward, which I appreciate. Highly recommend Southtowne.
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